Customer Testimonials

Read what some of our satisfied insurance customers have to say about Health Planning Associates, LLC.!

It is a pleasure working with Health Planning Associates. The staff is always willing to help and have “gone above and beyond” too many times to count. Their expertise is unmatched!

Janice L. Hall
City Clerk
City of Forsyth

Just wanted to thank you for helping us with our group insurance. We could not have asked for a more professional and caring experience. We were treated with great respect and felt like we were given the very best information and coverage possible.

Thanks again.

Homer McMichael
Flovilla Propane

I was getting the run around from my Doctor’s office and the date of my procedure was less than two weeks away. Donna Davis went above and beyond for me when I thought I had no one to turn to. Thank you Donna and Linda for everything, including all the late nights spent helping me out. It’s refreshing to know that there still are people who care.

Donna Parker
Simple Air Solutions, LLC

It has been a pleasure to work with Health Planning Associates for the last 11 years. During that time, we have always found the entire staff to be very professional, competent, courteous and attentive to the needs of our company and employees. We feel more like good friends than clients.

Estelle G. Hammock
B.C. Hammock Construction Co., Inc.

The staff at Health Planning Associates makes our renewal so easy. They are always willing to spend time answering all the questions we have. I would trust Health Planning Associates with any insurance need because of their knowledge and willingness to help!

Kim Poupard
American Piping Supply, Inc.

I just wanted to take the time to “Thank you” for taking care of the many details here at Ocmulgee Physicians group. Please know that we do not take this for granted and truly appreciate what you provide us with. I could never (ever) fathom working with someone else.

Job: well-done! Very Appreciated.

Doyle Sheppard
Ocmulgee Physicians Group

When we decided to offer health insurance through our company ten years ago, we met with Health Planning Associates to discuss a program specifically tailored for small businesses in Middle Georgia. That introduction initiated our now longstanding relationship with a company and in particular a broker ( Donna Davis ) who is very dedicated to identifying a health insurance program perfectly matched to the needs of the company. Donna is always super responsive and eager to answer questions and provide information whenever we request it. Thank you, Health Planning Associates and especially, Donna Davis!

Dawn L. Simpson
Macon Bedroom & Mattress, Inc.

With a very knowledgeable staff, Health Planning Associates provides excellent backup for the products they market. You can depend on them to follow through if a problem arises. The company excels in customer service. We look forward to our continued relationship.

EJ Knobles
General Manager
1842 Inn, Inc.

Dear Tim and Donna,

Peacocks Auto Salvage would like to thank you for all your help and assistance with our company’s insurance needs and questions. In these times of uncertainty with our countries insurance woes, it is reassuring to know we have your expertize on our side. There is never a question or task too small or too large for your brokers to handle. Your company’s genuine concern and attention to each of our employee’s personal needs exceedingly goes above and beyond our expectations. Being a small company, one would fear being overlooked but this has never been the case with your handling of our account.

We would highly recommend your companies services to anyone needing insurance coverage for their businesses/employees. Thanks again for eliminating the hassles of finding, questioning and dealing with all the possible coverage providers. We thought it would end their but that is just the beginning, your office then handles all the in-house sign up for our employees and is their future liaison contact for any/all insurance questions or problems.

Again, thank you so much for all your help, understanding and hard work to always make us at Peacocks have one less thing to worry about when it comes to our insurance needs.

Robert Peacock
President, Peacocks Auto Salvage

To Whom It May Concern:

It is my pleasure to recommend the employee benefits services of Health Planning Associates to you. During the past year, the Health Planning Associates team worked with our district to offer upgraded group dental, vision, life and disability programs to our employees.

The consulting team waived all fees and handled the complete market analysis and bid process from over twelve competing carriers for our program, saving our employees money while increasing the quality of the benefits. Ultimately, the program has strengthened our hiring package and will serve us well as we move into a more competitive hiring economy.

As a board, we are very pleased with their work. They are knowledgeable and dedicated to their area of expertise. Our meetings have been very productive, and the team is extremely professional.

Please feel free to contact me if I may be of further assistance.

Donnie L. Smith
Superintendent of Schools

We are very pleased to have joined hands with Health Planning Associates. We were up for a big challenge changing nearly 800 employees over to a new vendor. Amazingly, our brokers stepped up and done an awesome job handling the task. They were very organized, professional, and pleasant. They worked diligently for months until everything was done. They were then and still now as helpful and knowledgeable as you could ask for. Thank you Donna, Linda and Tim for dong such a great job!

Janet Walls
Payroll Manager
Sumter County Schools

To Whom It May Concern:

I am happy to provide a reference for Health Planning Associates, LLC. Our company has worked with larger “corporate” type insurance firms in the past, and I am happy to say that we are delighted with our choice to change to Health Planning Associates. Donna and her team have been a breath of fresh air! They have not only done an amazing job finding just the right fit for our employee’s needs, but have been anticipatory when dealing with our HR Department as well.

In the light of the “new day” in insurance. I highly recommend this team to handle your company’s needs. They have always been ready, willing and able to answer all of our questions and concerns regarding healthcare and any implications the new laws have on us as the employers and for our employees.

Health Planning Associates, LLC. is prompt, efficient, exceptional, and friendly to boot. This team has made insurance easy! We truly appreciate everything they have done for us and look forward to allowing them to make our lives easier for many years to come!

Kindest Regards,
Chandra S. Brown
Project Manager

Thank you for your speedy response, I continue to be wowed by the assistance I receive in this process. Believe me it’s above and beyond the norm that I’ve received with other agencies for other unrelated services.

Thanks again and have a GREAT day.

Maurice Dickey